{"id":1902,"date":"2008-09-23T23:02:22","date_gmt":"2008-09-23T23:02:22","guid":{"rendered":"0"},"modified":"2008-09-24T00:18:33","modified_gmt":"2008-09-24T00:18:33","slug":"have_i_mentione","status":"publish","type":"post","link":"https:\/\/marcdanziger.com\/?p=1902","title":{"rendered":"Have I Mentioned How Little I Love Verizon These Days? And Don&#8217;t Even Get Me Started On Palm&#8230;"},"content":{"rendered":"<p>So we&#8217;re a mega-Verizon customer, with three home phone lines, FIOS, three cell phones and a cell modem in my laptop. Our monthly bill is &#8211; well, it&#8217;s large &#8211; and has been for some time.<\/p>\n<p>Here&#8217;s what this month has brought us.We realize that we really don&#8217;t need three home lines any more &#8211; in fact, we could probably just do with the home fax line. So I call to drop the least-used of the lines, my home office line, and discover that the FIOS account is linked to it. But they can&#8217;t change the database and just relink the FIOS account to another line &#8211; they have to disconnect our FIOS &#8211; meaning no phone and no Internet &#8211; for potentially three days. I&#8217;ve escalated this, and been waiting for a call back for &#8211; almost three weeks now. I&#8217;ll go chase them some more next week.<\/p>\n<p>Now I use (and am addicted) to a smartphone &#8211; have had one since the old Kyocera\/Palm bricks. I updated six months ago to a Palm 755p. Running the absolutely stock configuration, except for Chattermail (an email app I bought from the Palm site), my third handset has now failed on me. It&#8217;s locked in perpetual reboot mode. I managed to get it to stop by doing a hard reset&#8230;the other ones displayed a variety of problems; random lockups, failure to hang up and end calls, etc.<\/p>\n<p>So first of all, bad for Palm for putting the things out in the first place.<\/p>\n<p>Today, I called Verizon, and asked for a different handset. After much calm discussion, they are willing to give me a Windows Palm handset if I&#8217;ll re-up for two full years (extend my account by six months). I demurred; we&#8217;re traveling to Monterey this weekend and I don&#8217;t want to be switching phones over the weekend. Plus, to be blunt, I just don&#8217;t want anything else by Palm.<\/p>\n<p>So here&#8217;s the debate &#8211; do I give up and join the Borg and get an iPhone, paying the $150 to drop my contract? I&#8217;ve been reluctant to &#8211; I like Verizon coverage, and I dislike Apple on a kind of visceral level&#8230;I&#8217;ve been waiting for the Android phones, and may switch to a Blackberry until next year when they are mature.<\/p>\n<p>Whether I do it with Verizon remains to be seen.<\/p>\n<p>But as an early Palm user and longtime Palm customer, I can say with some confidence that I&#8217;ve bought my last Palm device. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Armed Liberal is hating on Palm right now, and getting shafted by Verizon.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/marcdanziger.com\/index.php?rest_route=\/wp\/v2\/posts\/1902"}],"collection":[{"href":"https:\/\/marcdanziger.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/marcdanziger.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/marcdanziger.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marcdanziger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1902"}],"version-history":[{"count":0,"href":"https:\/\/marcdanziger.com\/index.php?rest_route=\/wp\/v2\/posts\/1902\/revisions"}],"wp:attachment":[{"href":"https:\/\/marcdanziger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/marcdanziger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/marcdanziger.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}