No, it hasn’t caught fire, at least…
I’m doing some work for a company that was kind enough to give me one of their laptops when I gave Biggest Guy my old Thinkpad because his noname laptop fell apart. But they use Dells, and I hate the keyboard and generally flimsy feel of the Latitude D600 they give out. Note that it seems to work fine today…
…and they’re paying me enough that I can buy my own laptop, and they’re getting cheaper and more capable, so I go over to the Lenovo site, and order a T60p widescreen. Dual core processor, 2GB Ram, nice video – seems like a nice upgrade, reasonably priced, etc. Hand over the Amex number and forget about the order…back on February 18.
You’ll note that I’m trying this on the company Dell and it’s March 29, and I don’t have a firm ship date yet.Apparently “a few orders got caught in the system” and delayed. Anyone else out there hung out there like I am?
I’m on the third level of escalation and a nice young woman is supposed to call me tomorrow. I’m somehow doubtful,
It makes me think of an old Doonesbury (when he was funny) in which Uncle Duke (my personal role model) goes into the import-export business in Miami. He’s shown sitting in front of the computer, talking on the phone to a customer who wonders “What happened to that last shipment?”
“It’s lost in the computer somewhere…” Duke explains.
“No problem, we’ll send a couple of guys to help you go in and look for it,” is the reply.
Sadly, that option isn’t open to potential Lenovo customers.
So – as above, let me know if anyone you know is in the same boat – let’s see how big a problem this really is. And in the event that I decide to cancel the order tomorrow, who else makes a rugged laptop with a great keyboard? No Macs, please – that’s another topic totally.