I’m almost ashamed that I did the Lenovo post yesterday…
Dear Mr. Danziger,
I apologize that I was not able to return your call earlier this afternoon, we
experienced very high call volumes and I had to lend a hand.
I was able to get your order transmitted to our warehouse, and its in the
procurement, development, and configuration stage now. I have also
requested it added to a “critical hot order list”, which prioritizes your order
over other customers waiting for the same system. I should have an
updated ESD (Estimated Ship Date) by tomorrow afternoon for you. Once
received, I will give you a call.
Once again, I apologize I was not able to give you a call.
Well, that’s a good start.